Frequently Asked Questions

Q: Do I have to pay for Good2Go if I’ve made a purchase at the café?

A: No. Café patrons can ask the barista for a QR code or download the app for free.

Q: How much does it cost to use the app?

A: All subscriptions to Good2Go are free for a limited time!

Q: Is Good2Go only available in San Francisco?

A: San Francisco is now live and we will be launching in other major cities soon. Want Good2Go in your city?

Q: Can I jump the line? Do app users go first?

A: No, all Good2Go customers (app and QR code) are in the same virtual queue.

Q: Do I have to be in-store to join the queue?

A: Yes, but no need to wait outside the restroom door. Have a seat or enjoy the café, the app notifies you when it’s your turn.

Q: Can I install Good2Go at my retail location?

A: Yes. Contact us at (415) 650-0003 or contact@good2go.global.

Q: Does the door lock automatically?

A: Yes. It’s all hands-free!