Good2Go Terms of Service
Last Modified: February 2018
1. Acceptance of the Terms of Service
These Terms of Service are entered into by and between You and Good2Go, LLC ("Good2Go", "we" or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these "Terms of Service"), govern your access to and use of Good2Go’s technology platform that is designed to help users identify and locate nearby restrooms in urban areas including any functionality, features and services offered on or through our websites or applications that we make available to you (collectively, with our website and applications the "Services”), whether as a guest or a registered user.
Please read the Terms of Service carefully before you start to use the Services.
2. Changes to the Terms of Service
We may revise and update these Terms of Service from time to time in our sole discretion. Unless we state otherwise, all changes are effective upon notice and apply to all access to and use of the Services thereafter. However, any changes to the dispute resolution provisions set forth in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted on the Services.
Your continued use of the Services following posting of revised Terms of Service means that you accept and agree to the changes.
3. Your Privacy
4. The Services
The Services enable users to identify and locate nearby restrooms and facilities that are made available by businesses under agreement with Good2Go (“Business Partners”) and to obtain access (or purchase access) to such restrooms or facilities. YOU ACKNOWLEDGE AND AGREE THAT ALTHOUGH THE SERVICES MAY PROVIDE YOU WITH THE ABILITY TO OBTAIN ACCESS TO OUR BUSINESS PARTNERS’ RESTROOMS AND FACILITIES, GOOD2GO IS NOT A PROVIDER OF SUCH RESTROOMS AND FACILITIES.
5. Accessing and Using the Services
We reserve the right to withdraw or amend the Services, and any content, information, or other materials we provide through or in connection with the Services (“Service Content”) including the Good2Go App, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Services or Service Content is unavailable at any time or for any period. From time to time, we may restrict access to some or all parts of the Services or Service Content.
To access the Services, you may be asked to create an account by providing certain registration details or other information. You may register an account with us directly, or we may allow you to register for an account by using a social media or other third-party account (e.g., Facebook, Google, Twitter, etc.) to provide us with your information. Additional terms may apply if you choose to create an account with us by using one of your social media or other third-party accounts.
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Services or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security.
We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Service.
6. Good2Go App
License. As part of the Services, users are able to download and use the Good2Go mobile application (the “Good2Go App”). Subject to the terms of this Agreement, Good2Go grants you a limited, revocable, non-exclusive and nontransferable license in the United States to (a) download, install, and use the Good2Go App for your personal, non-commercial use on a single mobile device owned or otherwise controlled by you (“Mobile Device); and (b) access and use the Services and Service Content made available on such Mobile Device through the Good2Go App, strictly in accordance with these Terms of Service.
Restrictions. You shall not: (a) copy the Good2Go App, except as expressly permitted by this license; (b) modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the Good2Go App; (c) reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the Good2Go App or any part thereof; (d) remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the Good2Go App, including any copy thereof; (e) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Good2Go App, or any features or functionality of the Good2Go App, to any third party for any reason, including by making the Good2Go App available on a network where it is capable of being accessed by more than one device at any time; (f) remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Good2Go App; or (g) use the Good2Go App in, or in association with, the design, construction, maintenance, or operation of any hazardous environments or systems, including any power generation systems; aircraft navigation or communication systems, air traffic control systems or any other transport management systems; safety-critical applications, including medical or life-support systems, vehicle operation applications or any police, fire, or other safety response systems; and military or aerospace applications, weapons systems, or environments.
Reservation of Rights. You acknowledge and agree that the Good2Go App is provided under license, and not sold, to you. You do not acquire any ownership interest in the Good2Go App under these Terms of Service, or any other rights thereto other than to use the Good2Go App in accordance these Terms of Service and the license granted herein. All other rights are expressly reserved to Good2Go and its licensors.
Updates. Good2Go may from time to time in its sole discretion develop and provide Good2Go App updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, including related documentation, "Updates"). Updates may also modify or delete in their entirety certain features and functionality. You agree that Good2Go has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your Mobile Device settings, when your Mobile Device is connected to the internet either: (a) the Good2Go App will automatically download and install all available Updates; or (b) you may receive notice of or be prompted to download and install available Updates. You shall promptly download and install all Updates and acknowledge and agree that the Good2Go App or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the Good2Go App and be subject to all terms and conditions of these Terms of Service.
Export Regulations. The Good2Go App may be subject to US export control laws, including the US Export Administration Act and its associated regulations. You shall not, directly or indirectly, export, re-export, or release the Good2Go App to, or make the Good2Go App accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, rule, or regulation. You shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing, or otherwise making the Good2Go App available outside the US.
7. Text Messaging
By using the Good2Go App or by otherwise providing us with your mobile phone number in connection with your use of the Services, you agree that we may communicate with you regarding Good2Go and other entities by SMS, MMS, text message or other electronic means to your Mobile Device and that certain information about your usage of the Good2Go App and our Services may be communicated to us. In the event you change or deactivate your mobile telephone number, you agree to promptly update your Good2Go account information to ensure that your messages are not sent to the person that acquires your old number. You may stop text messages from us by contacting us by mail at 540 Hampshire Street, San Francisco CA 94110. However, if you opt out of receiving text messages from us, your ability to use the Services may be impacted.
8. Mobile Device Access
To the extent you access the Services through a Mobile Device, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain mobile services or applications may be prohibited or restricted by your carrier, and not all mobile services or applications may work with all carriers or devices. In the event you change or deactivate your mobile telephone number, you agree to promptly update your Good2Go account information to ensure that your messages are not sent to the person that acquires your old number.
9. Intellectual Property
The Services and Service Content and all rights therein are owned by the Good2Go, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
Subject to your compliance with these Terms of Service, Good2Go grants you a limited, revocable, non-exclusive and non-transferable license in the United States to access and use the Services and Service Content solely for your personal, non-commercial use. No right, title or interest in or to the Services or any Service Content is transferred to you, and all rights not expressly granted are reserved by the Good2Go and its licensors. Any use of the Services and/or Service Content not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark and other laws.
You must not:
- Modify the Services or any Service Content; or
- Delete or alter any copyright, trademark or other proprietary rights notices from the Services or any Service Content.
The Good2Go name and the Good2Go logo and all related names, logos, product and service names, designs and slogans are trademarks of the Good2Go or licensors. You must not use such marks without the prior written permission of the Good2Go. All other names, logos, product and service names, designs and slogans on the Services are the trademarks of their respective owners.
11. Promo Codes
Good2Go may, in its discretion, provide you with codes from time to time which allow you to use our Services without or with reduced payment (“Promo Codes”). You agree that Promo Codes are personal to you and may not be sold, transferred, or shared with third-parties. Without limiting the foregoing, you agree not to post Promo Codes on websites or otherwise share them with the public. Promo Codes have no cash value and may expire prior to your use. We reserve the right to disable a Promo Code that has been issued at any time and for any reason.
12. Fees and Payment; No Refunds
Good2Go offers several different purchase options for use of the Services. Such options and the fees associated with them are posted on our website in US Dollars
You may pay for the Services by credit card or with your PayPal account. You represent and warrant to Good2Go that any payment information you provide to Good2Go is true and correct that you are authorized to use such payment account. You agree to promptly update your account information with any changes that maybe necessary (for example, a change in your billing address or credit card expiration date).
Good2Go may now or in the future make subscription plans available that automatically renew (“Recurring Subscription”). If we make Recurring Subscription plans available, the subscription periods and associated fees will be posted on our website. If you purchase a Recurring Subscription, then you authorize Good2Go to renew your subscription and bill your payment account on the subscription renewal date until you cancel your subscription. You may cancel a Recurring Subscription at any time by logging into your account and following the instructions to cancel your subscription. Following such cancellation, you will continue to have access to the Services through the end of the current billing period for the subscription.
FEES PAID BY YOU ARE NON-REFUNDABLE. However, from time to time and in our sole discretion, we may choose to provide to you with a one-time refund, discount, or other consideration (“credit”). The provision of a credit to you in one instance does not entitle you to a credit in the future for a similar instance, nor does it obligate us to provide credits in the future, under any circumstance. If you have a question about refund policy, contact Good2Go at email@example.com or 1-877-548-4721.
If you dispute any charges for the Services, you must let Good2Go know no later than sixty (60) days after the statement date where the disputed Good2Go charges appear, or such earlier date as your payment account agreement provides. You shall be responsible for all taxes associated with the Services other than U.S. taxes based on Good2Go’s net income.
13. USER CONDUCT
You may use the Services and Service Content only for lawful purposes and in accordance with these Terms of Service. You agree not to use the Services or Service Content:
- In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries)
- For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services or Service Content, or which, as determined by us, may harm the Good2Go or users of the Services or expose them to liability.
- Use the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Services, including their ability to engage in real time activities through the Services
- Use any robot, spider or other automatic device, process or means to access the Services for any purpose, including monitoring or copying any Service Content.
- Use any device, software or routine that interferes with the proper working of the Services.
- Introduce any viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
- Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Services, the servers on which the Services or Service Content are stored, or any server, computer or database connected to the Services.
- Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
- Otherwise attempt to interfere with the proper working of the Services.
You understand and agree that your use of the Services and/or Service Content while operating a motor vehicle (or during any other activity that requires your attention) may be distracting, dangerous, or prohibited by law. You are solely responsible for your exercising good judgment, acting in a safe and responsible manner, and obeying all laws and regulations at all times. You understand that failing to pay full attention in the operation of a vehicle or in other activities may cause an accident, damage, injury, death, or other serious consequences. You assume sole responsibility for your use of the Services and Service Content.
You must not:Further, you agree:
- To comply with all applicable laws and regulations in connection with your use of Good2Go’s Business Partners’ restrooms and facilities.
- Not to engage in any conduct that restricts or inhibits anyone's use or enjoyment of any of our Business Partners’ restrooms or facilities, or which, as determined by us or any of our Business Partners, may harm our Business Partner, its customers, other individuals or expose any of them to liability.
- Not to attempt to gain unauthorized access to, interfere with, damage or disrupt any part of any of our Business Partners’ facilities or restrooms or proper working or use of the same.
- Not to attempt to interfere with the proper working or use of our Business Partners’ facilities or restrooms.
- Not to cause nuisance, annoyance, inconvenience, or property damage to any of our Business Partners’ including, without limitation, to any of their restrooms or facilities.
14. User Contributions
Good2Go may, in its sole discretion, permit you from time to time to post, submit, publish, display or transmit (hereinafter, "submit") to Good2Go through the Services content or materials including, without limitation, feedback or ratings related to the Services or restrooms that you access through your use of the Services and requests for support (collectively, "User Contributions").
Any User Contribution you submit will be considered non-confidential and non-proprietary. By providing any User Contribution on the Services, you grant us and our affiliates, business partners, and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose, without further notice to or consent from you, and without payment to you or any person or entity.
You represent and warrant that:
- You either own or control all rights in and to the User Contributions or have the right to grant the license granted above to us and our affiliates, business partners, and service providers, and each of their and our respective licensees, successors and assigns;
- Your User Contributions will not contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable or otherwise violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations;
- Neither your User Contributions nor use of your User Contributions as contemplated herein will infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person or entity; and
- All of your User Contributions do and will comply with these Terms of Service.
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Good2Go, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness.
We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions submitted by you or any other user of the Services.
15 Monitoring and Enforcement; Termination
We have the right to:
- Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.
- Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of these Terms of Service.
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE AND HOLD HARMLESS GOOD2GO AND ITS AFFILIATES, BUSINESS PARTNERS, LICENSORS AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY GOOD2GO AND ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER GOOD2GO OR LAW ENFORCEMENT AUTHORITIES.
16. Reliance on Information Posted
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
The Services may include content provided by third parties, including materials provided by other users and third-party licensors. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Good2Go, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Good2Go. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
17. Changes to the Services
We may update the Service Content from time to time, but the Service Content is not necessarily complete or up-to-date. Accordingly, any of the Service Content may be out of date at any given time, and we are under no obligation to update such material.
18. Other Terms and Conditions
Additional terms and conditions may also apply to specific portions, services or features of the Services. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Service.
19. Idea Submission Policy
Other than those we have specifically requested (and to which specific additional terms apply), our policy is not to accept or consider ideas or suggestions submitted by our users. We have adopted this policy in order to avoid confusion and misunderstandings in case that your ideas, suggestions, or other materials are similar to ones that have developed (or may develop) independently. Therefore, we are not responsible for any ideas, suggestions, or materials submitted to us. If you still choose to send us ideas, suggestions, or other materials, you agree that we are free to use these ideas, suggestions, or other materials in any way that it may deem fit without any liability or payment of any kind to you.
20. Social Media Features
The Services may provide certain social media features that enable you to:
- Link from your own or certain third-party websites to certain content on The Services.
- Send e-mails or other communications with certain content, or links to certain content, on the Services.
- Cause limited portions of content on the Services to be displayed or appear to be displayed on your own or certain third-party websites.
You may use these features solely as they are provided by us, solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. We may disable all or any social media features and any links at any time without notice in our discretion.
21. Third Party Sites and Services
The Services may link to or may be accessed in connection with other sites, services, or resources that are provided by third parties. These links or the ability to access other sites, services, or resources from the Service are provided for your convenience only. We have no control over the content of those sites, services, or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party sites, services, or resources linked to or otherwise accessible from the Services, you do so entirely at your own risk and subject to the terms and conditions of use and privacy policies for such sites.
22. Apple-Enabled App
Good2Go offers the Good2Go App for use on Apple iOS devices. If you access the Services using the Good2Go App that has been developed to run on Apple iOS devices (“Apple-Enabled App”), then Apple, Inc. and its subsidiaries (collectively, “Apple”) are third-party beneficiaries to these Terms of Service, entitled to enforce their terms against you with respect to the Apple-Enabled App (and you will be deemed to have accepted the right). Apple’s terms are available at its own website.
23. Geographic Restrictions
The owner of the Services is based in the state of California in the United States. We provide the Services for use only by persons located in the United States. We make no claims that the Services or any of its content is accessible or appropriate outside of the United States. Access to the Services may not be legal by certain persons or in certain countries. If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
24. Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR SERVICE CONTENT OR OTHER ITEMS OBTAINED THROUGH THE SERVICES.
YOUR USE OF THE SERVICES, ITS SERVICE CONTENT AND ANY ITEMS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, SERVICE CONTENT AND ANY ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER GOOD2GO NOR ANY PERSON ASSOCIATED WITH GOOD2GO MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SERVICES OR SERVICE CONTENT. WITHOUT LIMITING THE FOREGOING, NEITHER THE GOOD2GO NOR ANYONE ASSOCIATED WITH GOOD2GO REPRESENTS OR WARRANTS THAT THE SERVICES, THE SERVICE CONTENT OR ANY ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES, SERVICE CONTENT, OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
GOOD2GO HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
25. Limitation on Liability
IN NO EVENT WILL GOOD2GO, ITS AFFILIATES, BUSINESS PARTNERS, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, SERVICE CONTENT, OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. IN NO EVENT WILL GOOD2GO’S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES EXCEED THE GREATER OF (1) THE AMOUNT YOU HAVE PAID TO GOOD2GO IN THE LEAST TWELVE (12) MONTHS; OR (2) FIVE-HUNDRED DOLLARS ($500 U.S.).
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
26. Indemnification and Release
You agree to indemnify and hold harmless the Good2Go and its and respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the Services, including, but not limited to, your User Contributions, the Service Content, other than as expressly authorized in these Terms of Service or your use of any information obtained from the Services.
If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.
27. Governing Law
All matters relating to the Services and these Terms of Service and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction).
Any legal suit, action or proceeding arising out of, or related to, these Terms of Service or the Services shall be instituted exclusively in the state or federal courts in the City and County of San Francisco although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Service in your state or country of residence. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
28. Dispute Resolution and Mandatory Arbitration
We each agree to first contact each other with any disputes and provide a written description of the problem, all relevant documents/information and the proposed resolution. You agree to contact us with disputes by contacting us by mail at Good2Go LLC, Attn: Legal, 540 Hampshire Street, San Francisco CA 94110. We will contact you based on the contact information you have provided us.
IF AFTER 30 DAYS THE PARTIES ARE UNABLE TO RESOLVE ANY DISPUTE RAISED UNDER THE PREVIOUS PROVISION, THE DISPUTE MAY ONLY BE SUBMITTED TO ARBITRATION CONSISTENT WITH THIS SECTION. THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT OR OPPORTUNITY TO LITIGATE DISPUTES THROUGH A COURT AND TO HAVE A JUDGE OR JURY DECIDE THEIR CASE, BUT THEY CHOOSE TO HAVE ANY DISPUTES RESOLVED THROUGH ARBITRATION.
We each agree that any claim or dispute between us, and any claim by either of us against any agent, employee, successor, or assign of the other, including, to the full extent permitted by applicable law, third parties who are not signatories to this agreement, whether related to this agreement or otherwise, including past, present, and future claims and disputes, and including any dispute as to the validity or applicability of this arbitration clause, shall be resolved by binding arbitration administered by the JAMS under its rules and procedures in effect when the claim is filed. The rules and procedures and other information, including information on fees, may be obtained from JAMS’ website (www.jamsadr.com) or by calling JAMS at 949-224-1810.
We are entering into this arbitration agreement in connection with a transaction involving interstate commerce. Accordingly, this arbitration agreement and any proceedings thereunder shall be governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1-16. Any award by the arbitrator(s) may be entered as a judgment in any court having jurisdiction.
Exception to Arbitrate. Either of us may bring qualifying claims in small claims court. Further, as set forth below, we each agree that any arbitration will be solely between you and Good2Go, not as part of a classwide claim (i.e., not brought on behalf of or together with another individual's claim). If for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then our agreement to arbitrate doesn't apply and the classwide dispute must be brought in court.
29. No Class Actions
To the extent allowed by law, we waive any right to pursue disputes on a classwide basis; that is, to either join a claim with the claims of any other person or entity or assert a claim in a representative capacity on behalf of anyone else in any lawsuit, arbitration, or other proceeding.
30. No Trial by Jury
TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.
31. Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect. So, for example, if a provision in these terms is found to be unenforceable, we agree an arbitrator (or, if permitted, a court) shall only strike that provision and that the remaining terms of these Terms of Service shall remain in force.
32. No Assignment; Waiver and Severability
You may not assign these Terms of Service without Good2Go’s prior written consent and any purported assignment in violation of these Terms of Service shall be void.
No waiver of by the Good2Go of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Good2Go to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.
33. Entire Agreement
34. California Consumer Rights Information; California Civil Code Section 1789.3
The Services are operated by Good2Go LLC, 540 Hampshire Street, San Francisco CA 94110. Good2Go’s telephone number is: 415-650-0003. Charges to you for use of the Services are posted in our mobile software application. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
35. Notices to You
We may provide notice to you either by posting on our website, sending a general notice to you through the Services, notifying you by email, or by sending you notice through first-class or regular mail. Such notices shall be deemed to have been given (a) twenty-four (24) hours after such notice is posted on our website, sent by email, or sent through our Services, or (b) forty-eight (48) hours after mailed (if sent by first class regular mail).
36. Notices to Us and Your Comments and Concerns
All legal notices to Good2Go should be sent by certified or registered mail, return receipt requested, postage prepaid to the following address: Good2Go, LLC, 540 Hampshire Street, San Francisco, California 94104, Attention: Legal. Such notice shall be effective upon receipt by us.
All other feedback, comments, requests for customer or technical support, and other communications relating to the Services should be directed to the Good2Go at firstname.lastname@example.org or 1-877-548-4721